Help & contact

Talantes is currently available by invitation only. Below are answers to the most common questions. For anything else, write to us.

Contact

Email: support@talantes.com

How do I get access?

Only through a personal invitation. There is no public sign-up. The invitation arrives by email and contains the sign-in link.

My invitation link does not work.

Invitation links are valid for a limited time and can be used once. Write to us and we will send you a new invitation.

Why do I need a second factor?

Your statements and contracts are confidential. Talantes therefore also asks for a code from an authenticator app when you sign in.

I forgot my password.

Use “Forgot password” on the sign-in page. If a second factor is set up, Talantes asks for its code as well.

I no longer have access to my second factor.

If you added a backup device during setup, sign in with it. Otherwise, for security reasons the second factor cannot be reset by yourself: write to us from the address you were invited with. We verify your identity before changing anything.

How do I delete my account or data?

Write to us from the address you were invited with. We confirm the request and tell you what will be deleted and what we must retain for legal reasons.

Found a security issue?

Please report it confidentially to security@talantes.com, not publicly.